Shipping policy

  • Shipping Policy
    At BodyQuenn, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
    πŸ“¦ Order Processing Time
    All orders are processed within 1–2 business days (excluding weekends and holidays).
    Once your order is processed, you will receive a confirmation email with tracking information.
    🚚 Shipping Time
    After processing, delivery typically takes:
    5–14 business days within the United States
    Shipping times may vary depending on location, carrier delays, or high-demand periods
    Please note that delivery times are estimates, not guarantees.
    🌍 Shipping Locations
    We currently ship to:
    United States only
    (You can expand internationally later if you want.)
    πŸ’° Shipping Fees
    Shipping costs are calculated at checkout and may vary based on promotions, order value, or special offers.
    From time to time, we may offer FREE SHIPPING during special campaigns.
    πŸ” Order Tracking
    Once your order ships, you will receive an email with a tracking number so you can monitor your package in real time.
    If you do not receive tracking information within 3 business days, please contact us.
    ❗ Delays & Issues
    Shipping delays may occur due to:
    Weather conditions
    Carrier issues
    High seasonal demand
    BodyQuenn is not responsible for delays caused by the carrier, but we will always assist you in tracking your order.
    πŸ“­ Lost or Missing Packages
    If your package has not arrived within 15 business days, please contact us at:
    πŸ“§ support@bodyquenn.com
    We will investigate and provide a solution when applicable.
    🏠 Incorrect Address
    Please ensure your shipping address is entered correctly at checkout.
    BodyQuenn is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
    πŸ“© Contact Us
    If you have any questions about shipping, feel free to contact us:
    Email: support@bodyquenn.com
    We’re happy to help!